FAQ
Our products are all made in South Carolina, USA, and we have warehouses in the U.S./CAN/U.K./AUS. Your items will be delivered from the warehouse which close to you for faster delivery.
When Will My Order Ship?
Orders are usually processed and shipped within 3 working days of purchase.
How Long Does Shipping Take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. Average shipping time is about 7 to 20 working days. Your tracking number will be updated 3-7 days after your order has been shipped.
IS MY INFORMATION SECURE USING THIS SITE?
Yes, we use the latest technology to ensure your information is secure. To get more information, please read our privacy policy
How can I get a free shipping cost?
Free shipping on orders over $69.
Does the item run true to size?
Yes!It runs true to the garment size chart please choose your size based on your measurements.
About the refund
We guarantee to refund your money to your account within 30 days.
About the return or exchange
Please contact our Customer Service chiquees@onservice.vip to get the return address. please allow a little bit of color and size difference, this is inevitable.
Shipping & Delivery
🌏We offer Worldwide Tracked Shipping on all orders.🌎
Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
Regular Shipping estimates:
This refers to the time it takes for items to be shipped from our warehouse to the destination
| Region | Free Tracked Shipping | Estimated Delivery Time |
| UNITED STATES | ✔ | 7 - 20Business Days |
| EUROPE | ✔ | 9 - 20Business Days |
| OCEANIA SOUTH-EAST ASIA |
✔ | 10-20Business Days |
| ALL OTHER COUNTRY | ✔ | 10- 20BusinessDays |
- Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. Processing time 2 - 6 days.
- Tracking numbers sent by email after a short processing period.
- Any items not received within 14 weeks qualify for a full refund or reship immediately. The customer has to reach out to us to have a refund for the order has not been delivered within 14 weeks. Otherwise, we will reship the order.
- Please contact us for any further questions and our team will be happy to assist.
⭐Item Delivery Guaranteed or Your Money Back!⭐